Cookies and Pixel Policy

Last updated: 7 October 2026

This Cookies and Pixels Policy (Policy) explains how latch it. ("we", "us", "our") uses cookies and similar technologies on our website at latchit.shop (Website), and how you can control them.

For more information about how we collect, use and handle your personal information, please see our Privacy Policy.

1.     What are cookies?

Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences, work properly and understand how they are used.

We also use similar technologies, such as pixels, which are small pieces of code that record when a page is viewed or an action is taken. In this policy, "cookies" includes these technologies.

2.     How we use cookies

We use cookies to:

  • remember your shopping cart and preferences;
  • enable secure checkout;
  • keep our Website secure and prevent fraud;
  • improve how our Website works and performs;
  • understand how visitors use our Website;
  • measure how well our advertising works and show more relevant ads; and
  • personalise your shopping experience.

3.     Types of cookies we use

Essential cookies

These cookies are needed for our Website to work. They enable features such as:

  • your shopping cart;
  • secure checkout;
  • customer account login;
  • fraud prevention; and
  • website security.

You cannot switch these cookies off through our Website. If you block them in your browser, all or parts of our Website may not work.

Functional cookies

These cookies remember choices you make, such as items you have viewed and your shopping preferences, so we can give you a more personalised experience.

Analytics cookies

We use Google Analytics to understand how visitors use our Website so we can improve it. Google Analytics collects information such as:

  • pages visited and products viewed;
  • time spent on our Website;
  • device and browser type;
  • your general location, such as your country or city; and
  • the website that reffered you.

The reports we receive from Google Analytics are aggregated and do not identify you by name.

Advertising cookies

We use the Meta Pixel to measure the performance of our ads on Facebook and Instagram and to show more relevant ads. The Meta Pixel may collect information such as:

  • pages visited and products viewed;
  • items added to your cart;
  • purchased, completed; and
  • other actions taken on our website.

Meta may link this information to your Facebook or Instagram account, in line with Meta's own privacy policy.

4.     Third-party services

The following third-party providers may place cookies on your device when you use our Website:

  • Shopify, Shopify Payments and Shop Pay;
  • Google (Google Analytics); and
  • Meta (Facebook and Instagram).

These providers have their own privacy and cookie policies, which we encourage you to read.

Please contact the relevant third-party provider detailed above, if you have any questions relating to their privacy or cookies policies.

5.     Managing cookies

You can control cookies in several ways:

  • Browser settings: most browsers accept cookies automatically, but you can change your settings to block or delete them. Your browser's help section explains how.
  • Google Analytics: you may be able to opt out by installing the Google Analytics Opt-out Browser Add-on.
  • Meta: you may be able to manage how Meta uses information from websites to show you ads through your ad preferences in your Facebook or Instagram settings.

If you block or delete cookies, some features of our Website may not work as intended.

6.     Changes to this Policy

We may update this Policy from time to time to reflect changes to our Website, the technology we use or the law. Any updates will be published on this page with a new "Last updated" date.

7.     Contact us

If you have any questions about this Policy, please contact us via the get in touch form.